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Temporary Provider Services Representative
Respond to healthcare provider inquiries accurately and empathetically to ensure satisfaction
Portland, Maine, United States
Entry Level
21 hours agoBe an early applicant
HW Staffing
A staffing agency specializing in temporary, temp-to-hire, and direct-hire placements across various industries.
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Provider Service Representative I
We’re seeking a customer-focused Provider Service Representative I to join our team. In this role, you’ll respond to telephone inquiries from healthcare providers and related entities regarding benefits, eligibility, claims, billing, and payments.
Key Responsibilities:
- Provide accurate information and educate providers on policies and procedures.
- Resolve inquiries efficiently, partnering with internal teams when needed.
- Document interactions thoroughly and follow up as necessary.
- Build trust through professional and empathetic communication.
Qualifications:
- High school diploma or equivalent.
- Minimum 3 years of customer service experience.
- Strong communication and problem-solving skills.
Join us in delivering a world-class service experience!
About HW Staffing
A staffing agency specializing in temporary, temp-to-hire, and direct-hire placements across various industries.