Service Technician

Service Technician Opportunity

Do you thrive in a challenging technical environment? Are you passionate about solving complex problems? If so, we're looking for you!

HW Staffing’s client is seeking a skilled and motivated Service Technician to join our growing team. In this role, you'll be critical in ensuring customer satisfaction by providing expert technical support and performing high-quality repairs and maintenance on our innovative products.

Benefits:

• Competitive Pay: Earn $19 per hour for your valuable skills and experience.
• 1st Shift Schedule: Enjoy a consistent work-life balance with a convenient first shift schedule.
• Growth Opportunities: Gain valuable experience and advance your career within a dynamic technical environment.
• Teamwork: Collaborate with a supportive and knowledgeable team.
• Meaningful Work: Contribute to the success of a company by providing essential technical support and services.

Essential Duties and Responsibilities:

• Technical Support:
  • Provide exceptional technical support to customers and resellers via phone, email, and other channels.
  • Diagnose and troubleshoot equipment issues at the component level using advanced test equipment and techniques.
• Equipment Repair and Maintenance:
  • Perform repairs, refurbishments, upgrades, and other technical services on company and customer equipment.
  • Actively participate in fault emulation and resolution processes, documenting findings thoroughly.
• Testing and Documentation:
  • Conduct comprehensive testing of internal and external equipment, software, and firmware.
  • Accurately document all testing procedures and results in a clear and concise manner.
• General Responsibilities:
  • Collaborate effectively within a dynamic and supportive team environment.
  • Work independently with minimal supervision, demonstrating strong problem-solving skills.

Education and/or Work Experience Requirements:

• High school diploma or GED.
• Minimum 2 years of hands-on experience as an Electrical/Electronics Technician.
• Excellent written and verbal communication skills – you'll be the face of our technical support.
• Proven ability to read schematics and troubleshoot complex electronic systems down to the component level.
• Working knowledge of Microsoft Office Suite; Oracle experience is a plus!

Ready to take your technical expertise to the next level? Apply today!