Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
Dezign Comm We are excited to announce an opening for an Entry Level Customer Service Assistant to join our dynamic team. This role is perfect for individuals seeking to kickstart their careers in customer service within a supportive and growth-oriented environment. As an Entry Level Customer Service Assistant, you will have the opportunity to engage directly with our valued customers, helping them navigate their inquiries and providing solutions that enhance their experience.
Key Responsibilities
- Assist customers with inquiries via telephone, email, and live chat
- Provide accurate information regarding products, services, and policies
- Resolve customer complaints in a professional and timely manner
- Document customer interactions and maintain accurate records
- Collaborate with team members to improve customer service processes
- Conduct follow-up calls to ensure customer satisfaction
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work well in a team-oriented environment
- Proficiency in using computers and customer service software
- Positive attitude with a desire to learn
Benefits
Benefits:
- Competitive salary: $39,000 - $45,000 per year.
- Opportunities for professional growth and career advancement.
- Comprehensive training to set you up for success in your role.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- A supportive and collaborative team environment.
About Dezign Comm
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.