Managed Services Sr. Analyst, Research Office

Managed Services Sr. Analyst

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.

Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.

You'll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability. Join our team as the expert you are now and create your future.

Position Summary

In this role as Managed Services Sr. Analyst, you will be joining a vibrant cross-shore team and be responsible for supporting the daily operations of the business. This team will develop an understanding of the Research business and support the workflow of our specialized resources in various areas including Clinical Research, Contracts, Pre & Post Award, Conflict of Interest and Institutional Review Board. Through use of innovative problem solving and analytical thinking, you will collaborate with team members to propose unique solutions for a wide range of clients across the Research industry. You will get experience with CRM tools, our proprietary Huron Research Suite (HRS) technology, clinical research protocols, and workflow facilitation in other regulatory areas of the business. This is an exciting opportunity to join a team that is heavily focused on growth.

Responsibilities

As a Managed Services Sr. Analyst, some of your responsibilities may include:

• Protocol interpretation and development of the initial steps of a coverage analysis
• Notice of Award review and ensuring alignment with our HRS technology
• Analyzing workflows across various clients to identify escalation points
• Analyzing quantitative and qualitative data; communicating synthesized results to senior internal team members
• Engaging in continuous improvement efforts to help solidify foundations for growth
• Conducting metric analyses and distributing reports
• Collaborating with internal team members during projects, including presenting key takeaways, communicating project updates, and organizing overall project logistics
• Updating workplans to support overall project execution

Core Qualifications

- Bachelor's degree required

- 2 to 3 years relevant workflow execution or process improvement experience in a team-based environment, preferably within research operations o Experience within clinical research or sponsored awards is a plus

- Proficient in Microsoft office (Word, PowerPoint, Excel)

- Strong written and verbal English skills

- Effective critical thinking, problem-solving, and analytical skills; attentive to detail

- Capable of maintaining a 3–4 hr overlap with US Eastern Time.

- Located in or near Bangalore; role requires individual in office