Managed Services Oracle Supply Chain Management (P2P)

Managed Services Sr. Associate - Oracle SCM

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future.

The Managed Services Sr. Associate - Oracle SCM - will assist in the delivery of managed services for our Oracle ERP and SCM clients. This role involves supporting the managed services team, resolving client issues, and ensuring high-quality service delivery. The ideal candidate will have a foundational understanding of Oracle, strong problem-solving skills, and a commitment to customer satisfaction.

Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements, related to the following areas (Procurement is must):

Procurement

• Purchasing
• Self-Service Procurement
• Exposure to Redwood/VBS
• Supplier Portal
• Collaboration messaging
• P2P Cycle
• Sourcing
• Supplier Qualification Management
• Procurement Contracts

Supply Chain

• Inventory Management
• Product Management
• Costing, Cost accounting
• Order Management (good to have)

Finance (Good to have skills)

• Payables
• Receivables
• General ledger
• Fixed asset

• Experience with Oracle reporting tools such as OTBI, BI Publisher for FSCM modules.
• Bachelor's degree in information technology, Business Administration, or a related field.
• Minimum of 6 years of experience in support services of the areas above, or similar roles.
• Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong organizational and time management skills.
• A customer-focused mindset with a commitment to delivering high-quality service.
• Knowledge of ITIL or other service management frameworks.

The Managed Services Associate plays a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experience and exceed client expectations.

Position Level: Senior Associate

Country: India