Healthcare Managed Services Technology Leader

Senior Director Of Revenue Cycle

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. In collaboration with the HMS Senior Leadership Team, the Senior Director of Revenue Cycle provides strategic direction and oversight of revenue cycle operations. She/he will report to Huron's Managed Services senior leadership team and will ensure world class leadership to the client. We are seeking a highly adaptable and resourceful team member to serve as a Strategic Operations Leader - a flexible role designed to support the evolving needs of our leadership team. This individual will act as a utility player across the organization, stepping into high-priority initiatives and operational gaps as needed. The ideal candidate thrives in ambiguity, learns quickly, and brings a strong mix of analytical, operational, and interpersonal skills.

Key Responsibilities

• Client Onboarding & Engagement Support
  • Lead or support onboarding processes for new clients, ensuring smooth transitions and alignment with internal teams.
  • Serve as a liaison between client-facing teams and internal operations.
• Client Engagement Leadership
  • Provide strategic oversight to ensure clients receive exceptional service and support, fostering strong relationships and client satisfaction.
  • Act as a trusted advisor, guiding clients through complex processes and ensuring alignment with organizational goals and objectives.
  • Implement comprehensive engagement strategies to enhance client experience and drive long-term success.
• Interim Operational Leadership
  • Step into temporary leadership roles to stabilize or accelerate team performance during transitions or high-growth periods.
  • Provide hands-on support in managing day-to-day operations, team coordination, and performance tracking.
• Performance Improvement
  • Identify and implement process improvements across client engagements or internal functions.
  • Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives.
  • Analyze operational data to uncover inefficiencies and recommend actionable solutions.
• Internal Strategic Projects
  • Support or lead internal initiatives aimed at improving business unit performance, culture, or systems.
  • Collaborate with cross-functional teams to execute special projects aligned with leadership priorities.
• Cross-Functional Flexibility
  • Be available to pivot into new areas of the business as needs arise—whether in project management, analytics, communications, or change management.

Core Qualifications

• Bachelor's degree
• 10 years of revenue cycle consulting or operations experience
• Moderate travel required.
• Current permanent U.S. Work Authorization required.

• Financial acumen and analytical skills are required
• Proven ability to manage multiple priorities in a fast-paced, evolving environment
• Strong analytical, communication, and relationship-building skills
• High degree of initiative, adaptability, and comfort with ambiguity
• Experience working with senior leadership and cross-functional teams