Inside Sales Advisor - Merchant Services (chicago, IL Area) - Remote Eligible

Inside Sales Advisor - Merchant Services

The Inside Sales Advisor - Merchant Services is responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million. You will also partner with branches to identify new sales opportunities for merchant services while also coaching branch staff, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts.

This role requires that the candidate is located in the Chicago, IL area.

Duties and responsibilities include:

• Actively prospect and build relationships with new clients, converting leads into valuable partnerships.
• Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs.
• Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets.
• Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.
• Resolve client concerns and build long-lasting relationships based on expertise and exceptional service.
• Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area.
• Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports.
• Leverage partners to learn products and services for cross sales opportunities.
• Performs other duties as assigned.

Basic qualifications include:

• Bachelor's Degree
• At least 2 years of proven sales/inside sales experience in financial services and the ability to close deals and achieve ambitious targets.

Preferred qualifications include:

• 2-5 years of merchant services sales experience, including in a call center environment
• Exceptional communication and relationship-building skills.
• Previous sales expertise in the small business space from $0-$3 million in annual sales.
• Expertise in virtual sales in a call center environment.
• Ability to multitask and juggle complex tasks in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Participate in occasional team meetings.
• Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software. Ability to utilize technology effectively to manage your workload and client relationships.
• Approach challenges creatively and find solutions that benefit both clients and the bank.
• Fluency in an additional language
• Proficiency in Salesforce