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Bilingual Client Support Associate (french & English) - Canada - Remote Eligible
Assist clients in navigating the Humi platform to optimize their HR and payroll processes.
Remote
Entry Level
1 week ago
✨ About The Role
- As a Bilingual Client Support Associate, you will provide timely and professional support to clients in both English and French.
- You will troubleshoot and resolve client inquiries related to HR and payroll products.
- The role involves offering guidance on navigating the Humi platform to meet clients' HR and payroll needs.
- You will assist clients with payroll-related queries, including calculations and compliance issues.
- The position is fully remote, allowing you to work from anywhere in Canada.
âš¡ Requirements
- The ideal candidate is someone who possesses strong communication skills and can navigate challenging situations with ease.
- A positive and outgoing personality is essential to embody the company's values and provide excellent customer service.
- Experience in customer support, particularly in HR and payroll products, would be beneficial.
- Bilingual proficiency in French and English is a must for this role.
- The candidate should be comfortable providing support via email and video calls.
Bilingual Client Support Associate (french & English) - Canada - Remote Eligible
Remote
Support
About Humi
Payroll, HR, and Health Benefits for Canada's SMB's