Business Support Coordinator - Remote Eligible

Business Support Coordinator

Are you a detail-oriented team player who loves keeping things organized? Join us as a Business Support Coordinator! In this role, you'll be the go-to person for gathering and verifying information and making sure our data is entered accurately into systems. You'll help keep everything running smoothly by sorting and coding documents, answering questions from colleagues and visitors, and tackling a variety of office tasks like phone calls, filing, and more. If you thrive in a fast-paced environment and enjoy making a difference behind the scenes, we encourage you to submit your application. Take the next step in your career and help us keep our operations running smoothly—apply today!

Key responsibilities include:

• Collects, organizes, and verifies information, ensuring accurate entry into documents such as reports, presentations, and forms, as well as office systems including databases and spreadsheets.
• Inputs provider contact details and related documentation into business systems with attention to detail.
• Codes and sorts various documents to facilitate accurate processing and filing.
• Performs standard calculations to compile and report statistical data with precision.
• Responds to, or appropriately redirects, routine inquiries from both internal and external sources regarding the organization, its activities, or processes, ensuring timely and accurate communication.
• Carries out routine administrative tasks in accordance with established organizational procedures, which may include answering telephones, taking messages, photocopying, filing, and operating standard office equipment.

Required qualifications:

• Must reside within the State of Wisconsin
• Must be available to work between the hours of 8-4:30pm CST, Monday through Friday
• 1 or more years of experience in administrative support, data entry, or a related office role within a health care field.
• Strong attention to detail and accuracy in handling data and documentation
• Proficiency with office software, including Microsoft Word, Excel, and Outlook
• Ability to handle routine inquiries professionally and maintain confidentiality

Preferred qualifications:

• Prior experience working in long term care programs (family care, family care partnership, IRIS, PACE).
• Prior experience in customer service, specifically speaking directly with customers.
• Related certification and/or technical diploma/associate's degree

Additional information:

• Workstyle: Home. Home workstyle is defined as remote but will use Humana office space on an as needed basis for collaboration and other face-to-face needs
• Typical work days/hours: Monday - Friday, 8-4:30 pm CST

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled weekly hours: 40

Pay range: $38,000 - $45,800 per year

Description of benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Equal opportunity employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.