Student Procurement Platform Support

Student Procurement Platform Support

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers. Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains. Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

Our value proposition in Procurement Solutions initiates and completes the supply chain of: Intelligent Procurement, Smart Booking and Invisible Payment. It aims to achieve a continuous, cyclic optimization in such supply chain. Within, we initialize the preferred program's optimization with the ingestion of all internal and external spend and behavioral data associated with the customer's hospitality activities. Based on the consolidated data we develop a market strategy for the customer and deliver an optimized hotel program recommendation that mitigates direct and indirect cost factors as well as the increase of the traveler's satisfaction. Once the optimal hotel program is aligned with the customer, we initiate the negotiation with suppliers to contractually agree on the best conditions to be supplied within the optimal hotel program, compliant to renewed procurement strategy, before then ensuring its full and correct availability across booking channels and adherence in financial reconciliation.

We are looking for a Mumbai based Student Procurement Platform Support (m/f/d) who is responsible for the rate loading process of our national and international corporate customers and supporting the intelligent procurement process.

Assist the rate loading process for our Corporate customers with individual hotels and hotel chains (CRS, GDS and external connected hotels)

Support our Customers and ensure outstanding service quality in answering rate loading related requests

Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support

Support to act as a contact person for our supplier partners regarding all questions concerning the HRS eRFP platform.

Build and maintain a fruitful relationship to the HRS internal stakeholders as well as to the travel managers of HRS corporate customers

First professional experience in the hotel industry and / or within the B2B travel industry will be an advantage

Good MS Excel skills, bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills

High level of self-motivation and ability to work under time pressure

Ability to manage hotel and customer expectations

High level of flexibility and good organization

Fluency in English, both spoken and written

Access to a global network of a globally united and mutually responsible "Tribe of Intrapreneurs" that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

Location, Mobility, Incentive