Lead AI/ML Software Engineer

Lead Engineer

H&R Block AI/ML Platforms Team is looking for an experienced Lead Engineer to join a high-powered team to build & manage AI/ML platforms and solutions. You will be joining an elite team of software & data engineers charged with developing transformative AI/ML engineering capabilities to power the next generation of HRB client experiences. This role requires collaboration with stakeholders to understand both technical and business requirements, manage delivery of AI/ML engineering platforms used by all ML & engineering squads at H&R Block.

Day to day you'll...

• Use tools, languages, coding standards and best practices to develop new product features and continually enhance product functionality
• Create and execute unit tests and address identified defects
• Work closely with other team members to ensure consistent understanding of requirements and approach
• Work closely with the Product, UX Design and other related teams to ensure consistent understanding of requirements and approach
• Evaluate & assess leading MLOps & LLMOps platforms in the market.
• Deploy, integrate & manage MLOps & LLMOps platforms & capabilities to support product engineering & AI/ML teams.
• Identify, design & build technical features to support scalability, usability, resiliency and better platform performance
• Assist and drive technical design and code reviews for new enhancements and maintenance work delivered by the development team
• Understand complex business and functional requirements and produce technical specifications and platform requirements
• Mentor and coach other team members on the latest technological advances within the current technology used and establish consistent best practices
• Strong ability to partner and effectively work across the organization with line of business and technology colleagues.

What you'll bring to the team...

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
• 8+ years of experience building technology platforms & solutions.
• 5+ years of experience with .Net, Python & Azure platforms & services.
• 2+ years of experience with full lifecycle of AI/ML models & solutions – from development to testing, deployment & monitoring
• 2+ years of experience deploying MLOps & LLMOps platforms & solutions.
• Experience working with agile methodologies (SCRUM and/or Kanban).
• Experience with Azure DevOps platform including source control management systems and continuous integration/deployment environments.
• Experience developing engineering solutions to meet functional & non-functional requirements.
• Excellent communication and problem-solving skills.

It would be even better if you also had...

• Experience building enterprise-grade engineering platforms.
• Experience with multiple leading MLOps & LLMOps platforms, including Azure ML Studio, Databricks Mosaic AI.
• Experience with Azure PaaS services for infrastructure management

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Equal Opportunity Employer

H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$117,700.00 - $188,300.00/Yr.

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