This role is onsite client in Belo Horizonte - MG
This role is part of a team that is responsible for supporting the customer's video conferencing events. This includes maintaining a technical checklist of local rooms to ensure they are functional, monitoring meetings, providing support for boardroom meetings, updating the support knowledge base, providing user training, hosting local events onsite, and managing site spare devices. This role may also include providing technical support and troubleshooting for customer video conferencing issues. This is a customer-facing position, and the successful candidate will have excellent customer service skills.
Responsibilities
Education & Experience Recommended
Knowledge & Skills
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).