Onsite Support/ Project Manager

Onsite Support/Project Manager

This position is onsite client in Rio de Janeiro - RJ. Junior or mid-level professional able to share their expertise and knowledge to help the business, achieve its goals and solve problems. Knowledge in project management, initiatives and formulation of solutions on a subject or specialty.

Activities and responsibilities:

• End-to-end activities, related to services: Digital Signage, videoconferencing and live events;
• Relationship with suppliers;
• Request and control of budgets;
• Follow-up of demands;
• Briefing survey and specification of IT projects;
• Indicator management: analysis of KPIs;
• Preparation of documents and technical and managerial reports;
• Implementation of new technologies;
• Monitoring of the assembly of rooms and video collaboration equipment for events;
• Homologation and PoC of new solutions;
• Communicate clearly and directly, both in Portuguese and English;
• Identification and resolution of problems quickly;
• Coordination of suppliers, defining roles and responsibilities;
• Creation of content and presentations for executive committees;
• Lead and conduct planning meetings;
• Control activities based on the scope and organize them in the form of a schedule, reporting their evolution;
• Define, schedule and manage team activities;
• Identification, control and mitigation of risks;
• Definition of solutions, tools and platforms;
• Ability to negotiate, deal with uncertainties and live in a hostile environment;
• Creation of executive summaries, as well as contextualization capacity, exposition of scenarios and reports;
• Build, lead and be responsible for the management of deliveries;
• Monitoring of budgets and expenses; Initiatives to propagate changes and improvements, identifying the main market references and executing benchmarks;
• Map, analyze, design and propose continuous improvement of corporate processes through the team under your responsibility.

Experience: Minimum of 2 years in the activities listed.

Education: Bachelor's degree with specialization in Project or Process Management.

Language: English (oral, written and reading) required.

Tools, Platforms and Infrastructure: Microsoft 365; MS Project, Visio; Power BI; Notions of Network Topology (TCP/IP); Collaboration Environment, video collaboration rooms and auditoriums; Process methodology; Agile Framework: Scrum, Kanban, Design Thinking, among others.

Desirable: Video collaboration solutions and infrastructure (Zoom, Poly, Microsoft, etc.); Digital Signage Solutions; Knowledge of network topology (TCP/IP), firewall, DHCP, DNS, QoS, MPLS and VLAN; Digital Signage: Onsign TV, Magic INFO; Frameworks and Certifications: ITIL Foundation, Scrum, Kanban, Design Thinking, among others. Proven certification in PMP.

Disclaimer: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.