Managed Services Intern (evergreen) - Remote Eligible

Managed Services Intern (Evergreen)

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. We work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That is how we work at HP. Moreover, this is how ideas and people grow.

InternStellar Program @HP Bulgaria:

We will use our knowledge and experience to give you a real taste of the most iconic tech company worldwide. We will teach you how to create, execute and celebrate business wins. By joining the team, you will play a role in business strategy, analysis, and operations.

Once you begin your journey, you will be going through an onboarding phase and two game levels:

• Onboarding phase: Taking classroom theory into practice, you will start learning about the business, our secret language, and strategies, and getting to know our amazing people. Your own opinion will count every day!

• Level 1 (6 months): Then you will be given your individual project and play on the battlefield straight away. Of course, we will help you pick-up and conquer challenges.

• Should you show great results at level 1, your contract might be extended for another six months, leading you to Level 2 (Month 7-12): This will be your time to shine and showcase all you have learned so far. Expect to jump-over a raised bar.

As a Service Delivery Manager (SDM) Intern you have a win-win opportunity: Develop your skills to manage the delivery of our printing services, gain real hands-on experience in a corporate environment, then potentially grow your own career through a variety of paths inside one of the world's leading technology companies.

You will have the objective to support the SDM for managing remotely the operation of Managed Print Services for MPS Customers finding proper balance between customer satisfaction and profitability for HP.

What a Service Delivery Manager Intern does at HP:

• Supports the SDM for managing change requests and customer queries
• Assists the SDM by the management of day-to-day operation
• Supports the SDM by the operational account reviews preparation
• If assigned Manage Change Orders
• Track and capture data/metrics

In order to be eligible to participate in this internship, you need to:

• Be current regular university student

Our #SuperInterns usually are:

• Fluent in English
• Other EMEA languages knowledge would be an asset
• Customer oriented
• Proactive
• Collaborative team players
• Comfortable to work in a remote, virtual environment
• Strong communicators

What do we offer:

• Additional medical insurance
• Life insurance
• Additional days paid leave
• Food vouchers
• Wellness program (incl. Multisport cards)
• Work-life balance support including work from home opportunities

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).