Job Summary: This Enterprise Account Manager is responsible for creating and executing account plans, building strong relationships with enterprise accounts, and achieving revenue quotas. The role anticipates client needs, identifies growth opportunities, and collaborates with stakeholders to ensure seamless delivery. The role manages risks and leads contract renewals and negotiations, with a focus on driving value for the client and the organization.
Territory: Bay Area Responsibilities: Develops and executes comprehensive strategic account plans for key clients, aligning their business goals with the organization's offerings. Develops and maintains strong professional relationships with the client to understand their unique business challenges. Utilizes margin management techniques and engages with partners to improve win rates and solution delivery. Anticipates client needs and facilitates solution development in collaboration with internal and external stakeholders. Defines and pursues joint growth opportunities with partners leveraging the organization's portfolio. Anticipates and addresses potential risks to client relationships, implementing strategies to mitigate negative impacts. Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties. Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement. Stays updated with industry trends, market shifts, and competitive landscape, sharing insights and recommendations with clients. Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.
Education & Experience Recommended: Four-year or graduate degree in sales, marketing, business administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field.
Knowledge & Skills: Account Management, Business Development, Business Planning, Business To Business, Cross-Selling, Customer Relationship Management, Finance, Market Share, Marketing, Merchandising, Product Knowledge, Sales Management, Sales Process, Sales Prospecting, Sales Strategy, Sales Territory Management, Salesforce, Selling Techniques, Upselling, Value Propositions Cross-Org Skills: Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity Impact & Scope: Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity: Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The on-target earnings (OTE) range for this role is $211,000 to $312,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits: HP offers a comprehensive benefits package for this position, including: health insurance, dental insurance, vision insurance, long term/short term disability insurance, employee assistance program, flexible spending account, life insurance, generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, additional flexible paid vacation and sick leave (US benefits overview).
Job: Sales
Schedule: Full time
Shift: No shift premium (United States of America)
Travel: 50%
Relocation: No
Equal Opportunity Employer (EEO): HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.