Enterprise Account Manager

Enterprise Account Manager

This role is responsible for creating and executing account plans, building strong relationships with enterprise accounts, and achieving revenue quotas. The role anticipates client needs, identifies growth opportunities, and collaborates with stakeholders to ensure seamless delivery. The role manages risks and leads contract renewals and negotiations, with a focus on driving value for the client and the organization.

Develops and executes comprehensive strategic account plans for key clients, aligning their business goals with the organization's offerings.

Develops and maintains strong professional relationships with the client to understand their unique business challenges.

Utilizes margin management techniques and engages with partners to improve win rates and solution delivery.

Anticipates client needs and facilitates solution development in collaboration with internal and external stakeholders.

Defines and pursues joint growth opportunities with partners leveraging the organization's portfolio.

Anticipates and addresses potential risks to client relationships, implementing strategies to mitigate negative impacts.

Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties.

Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement.

Stays updated with industry trends, market shifts, and competitive landscape, sharing insights and recommendations with clients.

Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field.

Australian Market Leader across PC & Print

A wide and varied product portfolio to market

Recognised globally as an Employer of Choice and certified as a Great Place to Work 2024

Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups

Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia

Market Leading Mentoring Program

Recognised and one of the world's most sustainable companies

Wellness Programs

Flexible work environment

Supportive team culture

Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.