Engineering Program Manager – Factory Services
Job Summary
This role is responsible for leading multiple project teams and managing activities of supporting teams and internal development partners, and overseeing logistics of parts for builds and prototypes. The role applies advanced subject matter knowledge to solve complex business issues, and leverages it to drive innovation and technology integration. The role manages project activities, develops schedules, tracks progress against the project activities and drives best practices, while leading less-experienced staff members.
Responsibilities
- Acts as primary point of contact for all requests supporting Factory Services.
- Acts as the customer interface for all Factory Service requests, regularly communicating with customers & sales teams to ensure flawless execution of customer's requests
- Manages strategic projects to allow for more efficient processes
- Acts as team leads to gain experience/skillset in leadership activities, regularly reporting business results/strategic plans to Director/VP level leadership
- Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for Factory Service offerings
- Oversees logistics of parts for builds and prototypes and works on multiple projects, simultaneously.
- Develops and directs development of schedules, critical deliverables, for assigned customer requests
- Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
- Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
- Follows up on open points/actions that were observed during customer requests; ensures conveyed as actionable items.
- Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing and/or engineering organization.
- Drives best practices through documentation control policies and procedures.
- Leads and provides guidance and mentoring to less-experienced staff members
Education & Experience Recommended
- Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in engineering development and implementation, project planning tools and software packages, people management, or a related field.
Pay & Benefits
The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"