Mortgage Operations Manager

Operations Manager

K. Hovnanian American Mortgage is uniquely positioned to deliver the keys to making our customer's dream of home ownership a reality better than any other lender. Why? Because K. Hovnanian Homes is celebrating over 65 years of quality and leadership in the home building industry and their homebuyers are our exclusive clients. These families have put their dreams in our hands, and you can as well. The Operations Manager is responsible for overseeing a team of Mortgage Loan Processors and Underwriters by managing the pipeline to ensure efficient workflow through processing, underwriting, closing, and post-closing. The Manager ensures compliance with company standards, fosters a collaborative work environment, and drives high levels of customer satisfaction through effective leadership and process oversight. This role is also accountable for ensuring effective communication between Account Managers, builders, and customers. At least five (5) years of related Processing and Underwriting experience; managing Mortgage Processors and/or Mortgage Underwriters, preferred. Associate degree (A.A) or equivalent from a two-year college or technical school preferred but not required. Our commitment K. Hovnanian American Mortgage, LLC, an indirect subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support and extensive benefits—including medical/dental/vision coverage, discounts on mortgages and home appliances, and a 401(k) plan.