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Technical Support & Systems Administrator
Manage and optimise internal systems to streamline workflows and improve team productivity
Cape Town, Western Cape, South Africa
Entry Level
19 hours agoBe an early applicant
Houst
Houst is a property management service specializing in short-term and holiday lettings, offering services like listing creation and guest communication.
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Houst Property Management Service
We're Houst, the world's leading property management service for short-term lets. Our mission is simple: make hosting hassle-free for everyone. Using smart tech, data, and a global team, we help hosts earn more while guests have better stays.
Since launching in 2015, we've helped thousands of hosts across more than 20 cities, from Lisbon to Auckland, and we're still growing!
What you'll do:
- Act as first point of contact for tech support queries from staff, logging and prioritising requests
- Manage user access across internal systems (Google Workspace, Front CRM, Notion, HubSpot, etc.)
- Maintain accurate records of systems, permissions, and processes
- Help link up internal and external systems to improve workflows
- Support the migration to new systems (like our Sales CRM) and optimise them post-launch
- Collaborate with the Data team to improve reporting and visibility
- Handle GDPR and privacy-related enquiries
- Suggest and implement tech-based process improvements across teams
Technical Support & Systems Administrator
Cape Town, Western Cape, South Africa
Support
About Houst
Houst is a property management service specializing in short-term and holiday lettings, offering services like listing creation and guest communication.