General Manager - Handyman/home Improvement Services

General Manager Position

House Doctors of BuxMont is a trusted and professional handyman and home improvement company dedicated to serving the diverse needs of homeowners and businesses across Montgomery and Bucks Counties. With a reputation built on quality workmanship and exceptional customer service, we take pride in handling projects of all sizes—ranging from small repairs and maintenance tasks to larger renovation and improvement jobs. We are looking for a highly skilled and motivated General Manager to join our team.

Position Overview: We are seeking a hands-on, experienced General Manager, who can wear multiple hats—technician, sales estimator, customer relationship builder, and team leader. This role is perfect for a skilled professional who loves working in the field, can confidently meet with customers, generate sales, and ensure high-quality job execution from start to finish.

As the General Manager, you'll play a critical role in:

• Representing the company during in-home sales appointments
• Providing accurate estimates
• Following up with potential clients to close sales
• Leading job execution while enhancing the customer experience.
• Driving revenue and contributing to the company's growth

Key responsibilities include:

• Perform a variety of hands-on handyman and home improvement tasks, including repairs, installations, and remodeling.
• Run-in-home appointments, assess client needs, and provide clear, professional estimates for proposed work.
• Participate in community events as and when needed to drive sales.
• Follow up on open estimates to convert opportunities into closed sales.
• Deliver outstanding customer service and ensure client satisfaction from start to finish.
• Schedule and coordinate job activities to meet timelines and budget expectations.
• Supervise and support technicians on-site as needed to maintain job quality and performance standards.
• Maintain communication with the business owner about project updates, material needs, and scheduling.
• Identify opportunities to upsell additional services that enhance value to the customer.

What we're looking for:

• 5+ years of hands-on experience in handyman, remodeling, or home improvement services.
• Proven ability to assess projects, write estimates, and successfully close sales.
• Professional and confident communicator—comfortable engaging with homeowners and commercial clients.
• Strong time management and organizational skills.
• A natural leader with a team-first attitude and strong attention to detail.
• Must have own a reliable work van or vehicle and tools suitable for transporting tools and materials.
• Equipped with a basic set of professional tools.
• Valid driver's license with a clean driving record.
• Willing to work full-time, including occasional overtime as needed.

Preferred qualifications:

• Prior supervisory or GM experience.
• Familiarity with CRMs, estimating tools, Google Workspace, and mobile job tracking apps.
• Basic understanding of business operations and job costing is a plus.

Physical requirements:

• Ability to lift 50+ lbs, climb ladders, crouch, kneel, and work in tight spaces.
• Comfortable working both indoors and outdoors in varying weather conditions.

If you're a well-rounded professional with both field experience and a passion for customer relationships and sales, we want to hear from you!