Human Resources Shared Services Lead

Human Resources Shared Services Lead

Human Resources Office

As our office undergoes a transformation into a new service model designed to drive excellence and establish itself as a trusted advisor, we are seeking a high-calibre professional to join our team.

The Human Resources Shared Services (HRSS) Lead is responsible for establishing, overseeing, and enhancing the new HRSS team in the Human Resources Office (HRO). As a senior leader, this role is accountable for overseeing the entire employee lifecycle operations and driving operational excellence across HR functions. With a focus on streamlining processes, standardising best practices, and harnessing automation and technology, this role ensures the optimisation and continuous improvement of HR operations.

Responsibilities:

• Oversee all HR processes related to the employee lifecycle, including but not limited to recruitment, onboarding, staff movement, offboarding, concurrent appointment, certification, and benefits administration;
• Champion operational excellence by optimising HR processes and implementing best practices to enhance efficiency and effectiveness;
• Collaborate with cross-functional teams and stakeholders to eliminate redundancies, improve workflows, and align HR practices with university-wide standards;
• Leverage automation and technology that support streamlined processes and improved employee experience;
• Ensure consistent service delivery, encourage collaboration and knowledge sharing within the HRO by maintaining comprehensive documentation and training materials;
• Lead, mentor, and develop the HRSS team, fostering a culture of excellence and accountability. Promote professional growth and development for team members; and
• Perform any other duties as assigned.

Requirements:

• A recognised degree in Human Resources Management, Business Administration, or a related discipline;
• Proven experience in a shared services role, preferably in a fast-paced and dynamic environment;
• Good understanding of HR processes and technologies, with a focus on operational excellence and automation;
• Excellent leadership, strategic thinking, agility, management, and organisational skills, with the ability to work independently and proactively;
• Excellent interpersonal and communication skills for working with people at different levels;
• Up-to-date knowledge of employment-related ordinances and statutory regulations; and
• Proficiency in written and verbal communication in English and Chinese, including Putonghua.

Shortlisted candidates will be invited for written tests.

The initial appointment will be offered on a fixed-term contract of three years. Re-appointment thereafter will be subject to mutual agreement and availability of funding.

Salary will be commensurate with qualifications and experience.

Application Procedure: Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University's Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

The University reserves the right not to make an appointment for the posts advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.