Sr Field Service Technician - Combustion Systems

Senior Field Service Technician

As a Senior Field Service Technician for Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field.

You will report directly to our Field Service Manager and you'll work remotely for our Honeywell facility at various customer locations. Travel is a must, expect 70% travel requirements.

In this role, you will impact customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests, supporting continuous improvement initiatives, and maintaining strong relationships with customers and internal teams.

Responsibilities

KEY RESPONSIBILITIES

• Perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites.
• Identify and resolve technical issues to ensure safe system performance and reliability.
• Provide technical support and guidance to customers in the field.
• Document service activities and maintain accurate records of work performed.
• Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.

Qualifications

YOU MUST HAVE

• Minimum of 5 years of experience in field service or technical support roles.
• Strong technical knowledge of electronic, mechanical, or software systems relevant to Honeywell products.
• Proficiency in inspecting complex technical equipment.
• Experience using diagnostic tools and service management software.

WE VALUE

• Associate's degree in Engineering or a related field; Bachelor's degree preferred
• Experience with Honeywell products and systems
• Customer-focused mindset
• Strong problem-solving and decision-making abilities
• Ability to train and mentor junior technicians

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

ABOUT HONEYWELL

Honeywell International Inc. invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

Required Skills

• Field Service
• Service Delivery

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Info

• Job Identification 145121
• Job Category Customer Experience
• Posting Date 04/17/2026, 07:03 PM
• Job Schedule Full time
• Locations 2100 Apollo Drive, Brook Park, OH, 44142, US
• Hire Eligibility Internal and External
• Relocation Package None