Field Service Engr II
Honeywell
Job Title
Support the development of on-site installation, servicing and repair processes of complex equipment and systems. Provide technical presentations to customers, industry peers, and competitors. Support revision and correction of work instructions and customer-facing training guides used by field installation specialists. Drive continuous improvement initiatives in the processes related to field services and product development. Support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. Act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Responsibilities
Validate customer request. Educate customer and field technicians. Write documentation used by field technicians. Ensure right and fast delivery.
Qualifications
Exp - 3+yrs. WE VALUE previous industry experience, previous technical/installation experience, previous customer service experience, good written and oral communication, advanced degree, good presentation skills.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.