Field Operations Manager

Field Operations Manager

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

We have a fantastic opportunity for a Field Operations Manager within our HPS AU team. The role can be based out of any of our offices in Melbourne, Sydney, Brisbane, and Perth, Australia.

Key Responsibilities:

• The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories.
• The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team.
• This role is accountable for driving growth across all LSS service business modes through effective ISC SIOP planning, workforce planning (Labor SIOP), Revenue & productivity planning and ensuring compliance with Honeywell and customer Quality and process framework.
• Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
• Provide exceptional support to customers, driving favorable NPS, acting as person in charge responsible to track and resolve any Customer escalations, issues or concerns.

Key Experience & Capabilities:

• Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
• 15+ years of relevant Industry Experience involving Field/Project Engineering,
• The last 5 years preferably spent as responsible for Customer Management / Project Management.
• Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell

Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

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