Customer Success Manager – Aftermarket Service Manager

Customer Success Manager / Aftermarket Service Manager

Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.

We enable our customers to enhance the safety, sustainability, resilience and productivity of their people, plants, and assets.

We currently have an opening for a Customer Success Manager / Aftermarket Service Manager who will manage the assigned customer contracts in a way that combines the customers' goals with the business's goals to form a cohesive, data-led, and customer-informed process.

The Customer Success Manager / Aftermarket Service Manager is responsible for improving the customer satisfaction and expanding net recurring revenue in the contract.

A close relationship with the assigned accounts will be used to turn existing relationships into business partnerships that can drive value for both the customer and Honeywell.