Advanced Field Service Engineer

Advanced Field Service Engineer

As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

Key Responsibilities

• Troubleshoot and resolve complex technical issues for customers Honeywell Experion System (EPKS)

• Provide advanced technical support and expertise for Honeywell Distributed Control Systems (DCS) Hardware

• Collaborate with cross-functional teams for successful solution implementation to Honeywell Customers.

• Perform daily and periodic inspections, maintenance, and upgrades the customers Experion Systems.

• Stay updated with industry trends and implement recommendations based on latest technology improvements from Industry and Honeywell.

You Must Have

• Minimum of 5 years of proven experience in field service engineering, with a focus on Honeywell Process Control Systems
• Experience with Honeywell DCS systems and any other similar systems, PLC's and controls
• Strong technical knowledge and expertise in Industrial Automation technologies and Control System Networking
• Knowledge in Control System Firmware Updates and Release Migrations
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Strong customer focus and ability to build and maintain relationships

We Value

• Bachelor's Degree in Computer Science, Engineering, Mathematics, Technology
• Strong Leadership and Independent Contributor as part of a Field Service Engineering Team
• Continuous learning mindset and willingness to stay updated with Industry & Honeywell advancements
• Results-oriented approach and ability to drive initiatives and assignments to successful completion
• Strong problem-solving and analytical abilities

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.