Mercedes Benz - Parts Counter Sales Rep (salary)

Parts Counter Sales

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Mercedes Benz of Raleigh has an outstanding opportunity for a Parts Counter Sales to join the Holman family.

What will you do?

Assess the type of part needed or assists the customer or mechanic in determining the correct part for the job at hand. Reads catalogs and/or computer listings to obtain replacement part stock number, determines availability of part, orders part if necessary, fills orders from stock, marks/logs and stores parts according to prearranged system, receives and fills telephone orders; may prepare customer bill or add parts to service order, etc.

• Provide exceptional service to all customers and vendors.
• Process customer orders and recommend additional related repair items.
• Gain superior product knowledge and understanding of vehicle components to effectively help customers.
• Assist with daily inventory, receiving, stocking and shipping.
• Assist in maintaining perpetual inventories.
• Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
• Maintain records of time, expenses and materials.

What are we looking for?

• Previous parts advisor experience
• Understand basic automotive components and system
• Automotive dealership service experience is a plus
• Any automotive certifications is a plus
• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Strong organizational skills and detail oriented
• Working knowledge of computers
• Possess a valid in-state driver's license
• Pass a motor vehicle report and possess an acceptable safe driving record

Benefits:

We also offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.