Internal Service Advisor - Land Rover Lynnwood

Internal Service Advisor

Holman, a family-owned, global automotive services organization, is looking for an Internal Service Advisor to join the team at Land Rover Lynnwood!

The Internal Service Advisor is responsible for preparing repair orders as it relates to the preowned department's reconditioning process. This person will also be responsible for managing the preowned team's workflow to include sublet vendors.

• Take incoming calls from New and Used car managers who wish to organize service, maintenance and repairs to their inventory vehicles
• Organize and book service, maintenance and repairs with the appropriate suppliers and vendors
• Ensure that recovery vehicles are organized promptly
• Schedule other ancillary services as required
• Keep New and Used Managers and other interested parties informed of progress
• Perform all other duties and special projects as assigned.

What are we looking for?

• High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
• Basic knowledge of an automobile, can identify most features and parts of the body and engine
• Current valid driver's license
• Experience in a customer service related role is essential
• Is prepared to go the 'extra mile' in order to achieve excellent end results
• A proactive and dynamic attitude to problem solving
• Ability to multi task with consistency and accuracy
• Have excellent interpersonal skills and provide outstanding customer service.
• Ability to work retail hours
• Computer proficient

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $22.40 - $32.48 USD per hour.

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.