Supervisor, Transportation Services - Night Shift

Supervisor, Transportation Services - Night Shift

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. We're looking for a Transportation Services Supervisor to oversee daily operations, including dispatching, driver coordination, and scheduling. This role supports staff, monitors communications, assigns tasks, and ensures compliance with company policies and regulations. The ideal candidate will bring operational knowledge and strong leadership to maintain efficient and safe transportation services.

Responsibilities:

• Supervises transportation services team and activities.
• Performs driver and dispatch duties.
• Assists with scheduling, transportation services activities and operations.
• Monitor radio and telephones to assist drivers and assign tasks as needed.
• Routinely applies knowledge of operations, company products and customer services to assist staff with routine questions.
• Performs incident investigation and reporting.
• Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.
• Other duties as assigned.

Requirements:

• Ability to work night shift hours (10:00 PM – 7:00 AM)
• Possess the ability to troubleshoot and problem solve with minimal supervision.
• Proficiency in the use of computer business applications.
• Motor coach driving experience is required.
• Three (3) years of experience in positions involving operations, dispatch, or training.
• Current, valid driver's license, with three (3) years clean driving record.
• Must meet Company's clean driver eligibility requirements.
• Current, valid Commercial Driver's License, Class B with an air brake endorsement is required.
• Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
• Minimum age of 21 is required.
• Proficiency in the use of computer business applications.
• Motor coach driving experience is required.
• Three (3) years of experience in positions involving operations, dispatch, or training.
• Must pass a pre-employment background check.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time.

Knowledge, Skills, & Abilities:

• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits:

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

About Holland America/Princess Alaska-Yukon Land Operations:

We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment.

The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.