Officer, Client Services (6 Months Contract)

Cash Client Services Officer

In light of Client Centricity as one of the strategic execution pillars, Client Services is looking for a motivated Officer to join its Cash Client Services team.

Responsibilities include:

• Providing support for critical daily operation tasks, such as on-boarding and off-boarding of Exchange Participants, maintaining the daily Exchange Participant database and other peripheral systems
• Supporting the implementation of new projects, systems or business initiatives, and participating in User Acceptance Test
• Handling cash trading and Stock Connect related enquiries from Participant Services hotline
• Performing administrative tasks and ad hoc assignments directed by the supervisor

Requirements include:

• University Degree or above, preferably in Finance, Business Administration or related disciplines
• 1-2 years of working experience in the financial industry, with a preference for roles related to trading operations, middle office, or compliance
• Knowledge in securities with exposure to Hong Kong and Mainland cash markets
• Good team-player with a can-do attitude, able to get along well with all stakeholders and willing to learn
• Strong organizational skills, task prioritization, attention to detail, and problem-solving skills
• Good command of written and spoken English and Chinese; proficiency in Putonghua is an advantage
• Conversant with MS Word / Excel / Outlook, proficiency in Macros/ VBA/ Power BI is an advantage
• Familiarity with WorldCheck is an advantage

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location: HKEX - Exchange Square

Shift: N/A

Scheduled Weekly Hours: 40

Worker Type: Contract