Account Executive

Account Executive

At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity.

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone.

Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more.

As an Account Executive at Hiya, you will be responsible for driving Hiya Connect new business in Canada. You'll partner with marketing and SDRs to generate pipeline, manage the full sales cycle, and deliver measurable revenue growth. You will educate prospects on how Hiya Connect can transform their outbound voice strategy and improve customer engagement, while building long-term relationships that set the foundation for expansion.

This role is perfect for a motivated sales professional who thrives in a high-growth SaaS environment and enjoys closing deals in the $20k–$100k+ ACV range with speed and precision.

What You'll Do

• Manage the full sales cycle from prospecting through close for Canadian accounts.
• Partner with SDRs, marketing and partner channels to create and qualify pipeline.
• Conduct discovery calls, product demos, and solution-focused presentations tailored to customer needs.
• Build strong relationships with key stakeholders including sales leaders, operations, and customer experience decision-makers.
• Consistently achieve and exceed quota by driving new ARR growth.
• Accurately forecast pipeline and revenue, maintaining disciplined use of CRM (Salesforce).
• Collaborate cross-functionally with Customer Success, Sales Engineering, and Product to ensure customer success and smooth handoffs.
• Stay current on industry trends and competitive landscape to position Hiya effectively.

These qualities reflect Hiya's core values of serving our customers, doing rather than observing, improving ourselves and our business, owning and holding ourselves accountable for success, and leading by showing up:

• Serve our customers – You lead with empathy, always seeking to understand customer challenges and provide solutions that deliver real value.
• Do rather than observe – You take initiative, move deals forward with urgency, and find creative ways to overcome obstacles.
• Improve yourself and our business – You embrace feedback, refine your craft, and seek opportunities to make our sales process and customer experience even better.
• Own and hold yourself accountable for success – You take responsibility for your results, celebrate wins, and learn from setbacks without excuses.
• Lead by showing up – You bring a clear point of view, engage in open and respectful discussion, and commit fully to team decisions that move Hiya forward.

The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

• Start Date: Immediately
• Status: Full-time
• Type: Onsite
• Location: Toronto
• Travel Requirements: 0%
• Department: Sales
• Reports to: Director of Sales
• Direct Reports: No

Benefits

• Equity compensation
• 401K program with 3% match through Fidelity Investments
• Self managed vacation plan
• 15 Paid holidays including Recharge Days
• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
• Flexible spending, health savings accounts and Pretax dependent day care savings plan
• Paid parental leave
• Voluntary Life and AD&D, and Accident insurance options
• Employer-paid life insurance
• Employer-paid long-term disability coverage (in qualifying states)
• Donation Matching for a charity of your choice (up to $1,000/ year)
• $1,000/year reimbursement in Professional Development funds

This position is based in Toronto, Ontario

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!