Field Service Representative - Remote Eligible

Service Representative

Join our innovative team at Hitachi Energy as a Service Representative! This role is essential for executing service work at customer sites, ensuring adherence to Health and Safety standards, and delivering projects on schedule and within budget. Be part of a team that values professionalism, technical expertise, and continuous improvement.

How You'll Make an Impact:

• Perform transformer installation and maintenance activities.
• Replace bushings and repair transformer leaks.
• Conduct electrical testing of transformers, including power factor, ratio, resistance, insulation resistance, and SFRA.
• Operate and maintain transformer oil processing rigs.
• Maintain tools and work trailers.
• Ensure all site work meets proper safety requirements.
• Handle post-commissioning warranty activities.
• Build customer relationships and make recommendations regarding equipment performance.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background:

• Trade education, college or university diploma/degree in a technical field (electrical, mechanical, etc.).
• Minimum of 3 years of electrical field service experience or relevant substation/transformer experience (manufacturing, engineering design, factory project management).
• Valid Canadian driver's license and acceptable driver's record.
• Willingness to work in different conditions and hours.
• Willingness to travel for development and maintain a valid passport for international travel.
• Mid-level computer operation skills, including word processing, database programs, spreadsheets, electronic mail, and department-utilized software application programs.
• Excellent communication skills – written and oral.

Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.

More About Us:

• Comprehensive group insurance (medical, dental, life, and disability) and access to a telemedicine service.
• Pension plan with attractive employer contribution.
• Bonus program.
• 24/7 employee and family assistance program.
• Fitness and wellness program.