Customer Service Specialist II
HireRight
Customer Service Specialist
Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone, e-mail or instant chat. Our customers are global leaders in their fields, whether it be social media, financial services, pharmaceuticals, health providers, recruitment, entertainment, digital, IT, transport and many more.
Location: Katowice
Working hours: 1pm-9pm
Qualifications: If You Are:
- Great communicator who speaks English fluently and listens to and understands our customers
- Team player with a genuine passion for delivering amazing customer service
- Fast-paced learner who enjoys variety and can embrace change
- Able to deliver excellent customer experience
- Self-starter who wants to be challenged to become high achievers
- Talented at making customers feel special on the phone, in the way they talk and the way they listen
- Showing commitment to our customers, our business, and our ongoing success
- Having experience working in a call center/customer service (preferable)
What Do We Offer:
- Private Medical Care
- Edenred card
- Lunch Vouchers
- Paid Lunch Break (30 Minutes)
- Social Fund (Holiday Allowance, Glasses Voucher)
- Bonus Plans
- Group Life Insurance
- Career Path & Opportunities to Grow
- Professional Training
Please submit resume/CV in English. Please be informed that the company does not provide a visa sponsorship.
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.