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Customer Happiness Engineer - Saturday To Tuesday
Solve diverse customer issues using innovative tools and automation to enhance service quality.
Dallas
Entry Level
$17 USD / hour
3 weeks ago
✨ About The Role
- The role involves solving customers' problems via email and chat for a variety of clients.
- Achieving key standards in customer satisfaction and performance is a priority.
- The position requires close collaboration with leaders to improve software and operations.
- The work schedule is from Saturday to Tuesday, 7 am to 6 pm.
- The job is based in the Dallas office and is not remote.
⚡ Requirements
- The ideal candidate excels in a high-standards, fast-paced environment.
- They should be dependable and show up ready to work every day.
- A quick learner is essential, as agents serve multiple clients with evolving policies and procedures.
- Taking ownership in solving problems is a key trait for success in this role.
- Being tech-savvy and comfortable using the Google Workspace suite is important.
- Strong reading, comprehension, and writing skills in English are required.