Sales Coordinator - Hilton Americas - houston

Sales Coordinator

Join Our Team at Hilton Americas–Houston! The Hilton Americas–Houston is seeking a Sales Coordinator to join our incredible team! This is a fantastic opportunity to start your career in hotel sales and become an essential part of one of Hilton's premier properties.

In this role, you'll provide vital support to our sales department, helping to ensure a seamless experience for our clients and guests who choose Hilton for their group events. If you're organized, customer-focused, and eager to grow your career in hospitality, we'd love to have you on our team!

Come be the heart of our sales team and help deliver exceptional experiences to our guests!

What will I be doing?

As Sales Coordinator, you will provide support to the Director and up to 4 Managers of Sales with administrative and clerical support including word-processing, typing, emailing, filing, data-entry, Excel spreadsheets, copying, corresponding, answering telephones, processing mail, taking notes, making travel arrangements and performing other general office duties. You will also assist with receptionist duties for our 5th floor executive offices.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Receiving and distributing all leads that come through via phone, email, or sites
• Generate proposals, contracts, and diagrams in support of the Sales Managers
• Understand fully the hotel amenities, packages and promotions
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales managers and directors to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and assist with site visits
• Receptionist duties for 5th floor executive offices
• Assists on special projects as needed

What are we looking for?

• 1+ year of customer service experience
• Knowledge of Microsoft office (excel, word, power point)
• Hotel industry experience and administrative assistant experience is highly preferred

Schedule: Monday - Friday 8am-5pm

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay (Based on hotel)
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education
• Discounted Team Member Lunch Daily
• Complimentary Team Member Parking
• Discounted on site gym membership