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Order - taker & Administrator (emiratis Only) (engineering) - LXR Eastern Mangroves Abu Dhabi (pre - opening)

Coordinate and track all maintenance requests to ensure timely completion during pre-opening.
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Entry Level
19 hours agoBe an early applicant
Hilton

Hilton

Global hospitality leader operating a wide portfolio of hotels and resorts, offering lodging, meetings, and travel experiences worldwide.

Engineering, Maintenance and Facilities

LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

At LXR Hotels & Resorts, we believe that every detail contributes to a flawless guest experience. Our Engineering team ensures that all facilities and systems are maintained seamlessly behind the scenes. As an Order Taker – Engineering, you will be the central point of coordination, ensuring that maintenance requests are recorded, communicated, and followed up with efficiency and professionalism.

What will I be doing?

  • Receive, log, and prioritize all maintenance requests from guests and internal departments.
  • Coordinate with Engineering team members to ensure tasks are assigned and completed promptly.
  • Maintain accurate records of requests, work orders, and completion times.
  • Follow up with departments or guests to ensure issues are resolved satisfactorily.
  • Assist in preparing daily job allocations, reports, and shift handovers.
  • Monitor and track preventive maintenance schedules and support administrative tasks.
  • Handle telephone calls and correspondence professionally and efficiently.
  • Support the Chief Engineer/Engineering Supervisors with documentation and departmental coordination.
  • Ensure compliance with Hilton standards and procedures in all record-keeping.
  • Perform additional tasks as required to support the smooth functioning of the Engineering department.

What are we looking for?

  • Previous experience in an administrative or order-taking role, ideally within Engineering or Hospitality.
  • Strong organizational and multitasking skills with excellent attention to detail.
  • Good knowledge of Microsoft Office; experience with maintenance management systems is an advantage.
  • Strong communication skills, with fluency in English (Arabic is a plus).
  • A proactive and professional approach, with the ability to remain calm under pressure.
  • A collaborative, team-focused mindset.

Why join LXR?

At LXR Eastern Mangroves Abu Dhabi, you will be part of an exceptional team that ensures our guests enjoy seamless luxury in every moment. Hilton offers world-class training, career development opportunities, and the chance to contribute to a legacy of excellence.

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Order - taker & Administrator (emiratis Only) (engineering) - LXR Eastern Mangroves Abu Dhabi (pre - opening)
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Engineering
About Hilton
Global hospitality leader operating a wide portfolio of hotels and resorts, offering lodging, meetings, and travel experiences worldwide.