Director Of Human Resources - (6 Month Parental Leave Cover)

Human Resources

*This role will commence in December 2025* About the Role

The Cluster Director of Human Resources partners collaboratively with the hotel teams to ensure that we deliver our purpose to be the most hospitable company in the world. This role oversees two beautiful properties, Hilton Melbourne Little Queen Street & DoubleTree by Hilton Melbourne Flinders Street. Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne's CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces. DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and 2 meeting & event spaces.

What will you be doing?

As a senior leader, the Director of Human Resources will lead, manage and develop the hotel's HR team and HR activities that support wider hotel objective achievement and initiatives whilst bringing to life Hilton's Purpose and award-winning culture. Specifically, you will be responsible for:

• Maintaining a best practice recruitment approach, utilising our centralised recruitment system
• Ensure the coordination of the hotel's HR team, managing workload and duties to ensure the HR strategy is achieved and the wider hotel team is well-supported.
• Implement Learning and Development strategies are effective, addressing skills gaps and creating a Lifelong Learning culture
• Actively utilise guest feedback from Guest Experience Stay reports, as a basis for identifying training needs through the analysis of trends.
• Lead fortnightly payroll review in the hotel's time and attendance system – UKG Dimensions ensuring compliance with Award & EA requirements
• Manage the Grievance and Performance Management Process, providing support for both parties, and ensuring a meaningful resolution is achieved

What are we looking for?

• Strong industrial relations experience and knowledge of Australian legislation
• Extensive background in team member engagement, recruitment and learning and development activities
• Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
• Excellent leadership skills and exceptional communication skills
• Previous human resources management experience in the hotels would be highly regarded