Cluster Marketing And Communications Executive Cum Admin Support - Tru By Hilton

Sales and Marketing

The Cluster Marketing and Communications Executive cum Admin Support plays a dual role in driving brand visibility and ensuring smooth administrative operations across the cluster. This position is responsible for producing brand-compliant visual content, managing social media engagement, and supporting the Cluster Commercial team with essential administrative functions.

Marketing & Communications

• Design basic graphic materials (e.g., flyers, posters, digital assets) requested by Operations and Commercial teams to support business initiatives.
• Ensure all designs adhere to Hilton brand standards and guidelines set by the Brand Management team.
• Manage social media accounts for hotels within the cluster, including:
  • Planning and executing campaigns aligned with business goals.
  • Posting approved content and visuals.
  • Engaging with followers and responding to inquiries.
  • Monitoring performance metrics and suggesting improvements.

Administrative Support

• Draft customer proposals and contracts in coordination with the Commercial team.
• Prepare travel authorization documents and assist with business trip arrangements.
• Process expense claims for the department in a timely and accurate manner.
• Manage stationery inventory and place orders to ensure operational efficiency.
• Support ad hoc administrative tasks as required by the Cluster Commercial Director and team.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or related field.
• 1–2 years of experience in marketing, graphic design, or administrative support (hospitality experience preferred).
• Proficiency in graphic design tools (e.g., Canva, Adobe Illustrator, Photoshop).
• Familiarity with social media platforms and content scheduling tools.
• Strong organizational and multitasking skills.
• Excellent communication in both Vietnamese and English.

Attributes

• Creative mindset with attention to detail.
• Proactive and collaborative team player.
• Ability to work independently and manage multiple priorities.
• Passion for hospitality and customer engagement.