Resident Services Coordinator

Highmark Residential Resident Services Coordinator

The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents.

Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

We offer continuous professional development and regular career progression sessions to help you achieve your goals. Competitive pay, monthly bonus opportunities, a 30% associate rent discount, and benefits including medical, dental, and vision coverage are available. We also provide company-provided life insurance, short term and long term disability coverage, flexible spending accounts, 401(k) eligibility with a 4% Highmark match, professional certification and tuition reimbursement, vacation, sick and personal time off, 10 paid holidays, and paid parental leave.

Responsibilities

What your day to day might look like:

• Prepares payroll reporting, verifies accuracy and approves timesheets
• Prepares and discusses weekly schedule with Community Director
• Ensures subordinates are in compliance with company policies and procedures
• Provides a warm and sincere greeting to all residents, prospective residents, and guests in the front lobby.
• Communicates effectively on a regular basis with the Concierge, Bell Captains, and Community Director to update him/her on community operations.
• Stays abreast of all policies and procedures as presented in the Policy and Procedure Manual and/or interoffice memos.
• Performs other duties assigned by the Community Director.

Qualifications

We're looking for you if:

• Interested in the above
• You're punctual, dependable and a self-starter
• You have a "can-do" attitude
• You're a team player

Some things we can't live without are:

• Customer service experience
• Valid driver's license
• Excellent verbal and written communication skills
• High school diploma or equivalent