Manager Hospital Operations (full Time, 36 Hours), West Penn Hospital

Manager Hospital Operations (MHO)

The Manager of Hospital Operations (MHO), is the house administrator/supervisor, partnering with the departments for admissions, bed placement, and coordination of care. This role will work days/nights/weekend requirements, with 3, 12-hour shifts per week. This is an exempt salaried position.

West Penn Hospital has Magnet® recognition, private patient rooms, free employee parking and a generous benefit package (for full-time and part-time status employees).

At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees.

This job functions as administrative liaison between staff, patients, physicians, families, other hospital departments, and outside agencies.

Essential Responsibilities:

• Has authority and responsibility for administrative decisions and appropriate notification of the administrator on call, Legal Dept and/or Risk Management when appropriate. (30%)
• Serves as a resource person in dealing with complex or complicated patients. Identifies and resolves issues affecting the delivery of patient care. (30%)
• Facilitates patient flow, identifies and resolves issues affecting the delivery of patient care, ensures resources are utilized appropriately and in a cost effective manner. (20%)
• Ensures compliance with all policies and procedures of the facility and with all regulatory requirements. (20%)

Qualifications:

Minimum:

• 3 years recent nursing experience
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
• CPR – American Heart Association
• Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).

Preferred:

• BSN
• Previous management experience

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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