Hotel Engineer 3 - Hvac/refrigeration

Hotel Engineer III – HVAC/Refrigeration Specialist

The Hotel Engineer III – HVAC/Refrigeration Specialist plays a critical role in ensuring the comfort, safety, and satisfaction of our guests by maintaining, repairing, and optimizing all mechanical, electrical, and structural systems, with a primary focus on heating, ventilation, air conditioning, and refrigeration. This position requires a high degree of technical expertise, preventive maintenance skill, and commitment to delivering a luxury-level guest experience.

Responsibilities include:

• Perform installation, maintenance, and repairs on HVAC and refrigeration systems.
• Diagnose and repair heating and cooling pumps, motors, and control systems.
• Conduct routine preventive maintenance to ensure optimal efficiency, temperature control, and air quality.
• Trace and repair all types of water and refrigerant lines to prevent leaks and system failures.
• Maintain and calibrate HVAC controls, thermostats, and automation systems.
• Conduct thorough guest room inspections to identify and resolve maintenance needs before they affect the guest experience.
• Install or repair sheetrock, wall coverings, and paint designated areas and items to maintain a pristine hotel environment.
• Repair, refinish, or replace furniture as needed.
• Install, replace, and program guestroom televisions and related equipment.
• Replace light switches, receptacles, light bulbs, and other basic electrical fixtures.
• Perform minor plumbing repairs, including faucet replacement, drain clearing, and fixture installation.
• Troubleshoot and repair kitchen and foodservice equipment to minimize downtime and maintain operational efficiency.
• Ensure all repairs and installations meet local, state, and federal building and safety codes.
• Maintain detailed repair logs and preventive maintenance records for all systems and equipment.
• Practice safe work habits, use personal protective equipment, and adhere to OSHA standards and MSDS requirements.
• Actively support property sustainability initiatives by optimizing system performance and reducing energy waste.
• Be aware of guest satisfaction scores and take proactive measures to enhance them through timely and effective maintenance responses.
• Respond promptly to guest maintenance requests with professionalism and courtesy.
• Assist other engineers as needed and perform additional duties assigned by the Chief Engineer.
• Perform other duties as requested by your supervisor.

Qualifications required:

• 3+ years of experience in hotel engineering, commercial building maintenance, or related trade, with specialization in HVAC/refrigeration.
• EPA Universal Refrigerant Certification (required).
• Knowledge of electrical, plumbing, and general maintenance practices.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• Strong troubleshooting skills and ability to work independently with minimal supervision.
• Flexible and long hours sometimes required.
• Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.