Sr. Account Manager, Employee Benefits - Self Funded

Sr. Account Manager, Employee Benefits- Self Funded

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate need for a Sr. Account Manager, Employee Benefits in our Fort Worth, TX office.

We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.

Other duties include:

• Rate and quote new business and renewal policies
• Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
• Prepare documents and materials for open enrollment meetings
• Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
• Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
• Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
• Assist with establishing company wellness programs and initiatives.

Skills:

• Exceptional interpersonal and customer service skills to build client and carrier relationships
• Must have extensive self-funded experience
• Strong verbal and written communication skills
• Ability to multi-task and handle competing demands and priorities
• Independent self-starter with excellent time management skills to meet goals and deadlines
• Strong attention to detail
• Ability to clearly present information in one-on-one or group settings
• Handle personal and medical information confidentially and in compliance with HIPAA laws
• Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint
• Working knowledge of Agency Management System required
• Benefit technology/administration systems experience required

Required Experience:

• Minimum 5 years' experience with employee benefits preferred
• Must have current Life and Health license
• Professional designations, such as CEBS, are desired, but not required

Perks & Benefits:

• Generous employee benefits package which includes a robust wellness program
• Employee ownership opportunities (ESOP)
• Growth and development – advancement within the company
• Excellent work/life balance

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.