Operations Support Engineer - Cyber Security

Operations Support Engineer - Cyber Security

At HPE's Cyber Defense Center, we are committed to defending critical assets against ever-evolving cyber threats. As we enhance our capabilities, we're seeking a strategic leader who can harness their hands-on experience to help mature our First Response and Incident Command Team. This role calls for someone who can drive operational effectiveness under stress in a fast-paced and cyber environment.

Provides operational support for all applications and infrastructure used within HPE Cyber Security teams. Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Will be required to act as a lead technician and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

Responsibilities include: supporting applications managed by Cyber Security, providing change management support, representing Cyber Security on major incidents, facilitating server access, procuring cloud servers, deploying and maintaining security applications, and writing and maintaining support and process documents. 24 x 7 on-call support is required on a rotation basis, and early shift work may be required.

Education and experience required include a bachelor's degree, typically 4+ years of relevant experience, and minimum of 2 years of experience in end-user support, incident management, application software or database support, and experience with HP-UX, Linux, VMWare & Microsoft platforms. Strong analytical skills, verbal and written communication skills, and the ability to operate independently and escalate issues to management are also required. Knowledge of security tools, threats, and vulnerabilities associated with large enterprise environments is a plus.

Additional skills include advanced cyber and IT security knowledge, understanding of security risks, threats, and prevention measures, secure system architecture and infrastructure design, HA system and Linux skills, relevant programming/scripting languages, security standards and best practices, risk assessment and management, networking and network security, relevant security tools and products, and project management skills.

We strive to provide our team members with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing. We also invest in your career because the better you are, the better we all are. We are unconditionally inclusive in the way we work and celebrate individual uniqueness.