Digital Sales - customer Success Manager (f/m/d) - For Czechia

Digital Sales - Customer Success Manager (F/m/d)

Hewlett Packard Enterprise (HPE) is a leading IT company that enables its customers to stay technologically ahead. Through its comprehensive portfolio—from solutions for cloud, data centers, and workplace applications—our technologies and services worldwide make our customers' IT more efficient, productive, and secure.

For our Sales Center in the heart of Berlin, we are looking for a Digital Sales - Customer Success Manager (w/m/d). Your focus is Cloud & Infrastructure Sales for existing customers in Czechia. Our DCSM team supports as-a-service existing customers in Central Europe and is responsible for up- and cross-selling activities. In this role, you will make the best out of our customers' solutions and dedicate yourself to their success. You will ensure that they benefit optimally from our solutions.

What we can offer you:

• A new team with high ambitions, accompanied by a multi-week onboarding and certified trainings
• Work-life balance—30 vacation days as well as 4 additional wellness Fridays per year, indefinite contract, and the possibility of working hybrid
• Eigenverantwortung from the first day—'fail fast, learn and improve' is our motto
• A performance-oriented compensation package as well as the option to exceed the agreed monthly targets
• Performance promotion through regular feedback discussions and continuous training through internal and external courses
• The possibility of completing a fully financed master's degree at FOM or a dual study master directly at HPE
• A diverse and dynamic working environment in a centrally located coworking space with a view over Berlin, with daily fresh barista coffee and regular team events
• Additional 50% subsidy for BVG monthly ticket (ABC), 400€/year MachtFit budget, JobRad, approx. 100€/month Lunchit voucher, 60h/year for social engagement (fully paid) and much more

Which tasks you will be responsible for:

• Take responsibility for a portfolio of HPE GreenLake existing customers in Czechia and be their first contact, understanding the business goals, project priorities, and desired outcomes
• Your main task will be to accompany the customer growth and identify up- and cross-selling potentials
• Help your customers to get the best out of HPE solutions and ensure that the desired outcomes are understood and achieved
• Your work extends over the entire cooperation with our existing customers: from onboarding to the expansion of solutions into new business areas
• Develop and maintain a success plan, where the goals and timelines are recorded, and ensure that customers experience a consistently positive experience throughout the journey

How your profile could ideally look:

• University degree or a qualification with 1-2 years of relevant work experience, ideally in the Cloud & Infrastructure area
• Sales experience in an IT-related technical environment would be beneficial
• A great interest in IT sales coupled with a communicative and open nature
• High degree of self-responsibility as well as proactivity and the 'will to learn'
• Strong networking skills both with internal departments and with external stakeholders in the interest of customer success and the maintenance of the general business strategy
• Willingness to look beyond the horizon and always prioritize the customer's needs
• Good German and English skills, and very good knowledge of the national language of the region you are responsible for, in this role Czech

We have piqued your interest?

Then apply to HPE and become part of the team.

We look forward to your application.

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Job: Sales

Job Level: Intermediate

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

No Fees Notice & Recruitment Fraud Disclaimer: HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. HPE will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.