CCDM Regional Operations Manager

CCDM Regional Operations Manager

This role has been designed as "Onsite" with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.

Job Family Definition:

Directs and leads a staff responsible for overseeing one or more sales operations areas, including sales support, sales processing, sales operations, account operations, and sales compensation operations. Develops strategies and performance plans to support a culture of customer, partner, and sales experience and process quality within their organization. Consults and interacts with corporate, business, and function sales leadership to achieve desired business revenue and order performance results. Responsible for design and implementation of sales operations tools, systems, processes and solutions, including strategies, communication, analytics and training. Ensures sales operations are aligned with overall business objectives in order to balance operational efficiency and stakeholder satisfaction.

Management Level Definition:

Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies. Manages activities of exempt individual contributors (typically Expert/Master) and/or MG1s. Has accountability for a large multi-department area(s) or location(s) with significant impact on business unit results and organizational strategy. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, manages, and monitors high-end operational/tactical activities of Staff. Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both. Recruits and supports development of direct staff members. Position typically reports to Director or above. Additional Guidance/Criteria: Manages and controls activities within a sub-region or Region; Typically manages 10 or more direct reports. Span of Control guidelines may differ from these numbers.

What You'll Do:

Responsibilities:

Manages a group of individual contributors, supervisors, and Manager Is across multiple job families within the sales operations function that typically support tactical or operational activities (see examples under MG1).

Controls a contained budget, with responsibilities for items such as salary increases, bonus payments within certain guidelines, and travel.

Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes.

Advises on the development of overall sales operations policies and procedures in consultation with senior management.

What You Need to Bring:

Education and Experience Required:

First-level university degree or equivalent experience; advanced university degree preferred.

Typically 10+ years of experience in a business related function, preferably sales, finance, or accounting.

Typically 2-4 years of people management experience.

Knowledge and Skills:

Excellent communication skills, includes verbal, written and presentation forms; strong influence skills. Mastery in English and local language as well as other languages as required.

Solid finance skills and ability to budget.

Ability to set, measure, and manage team performance.

Exceptional financial and business acumen; in-depth business and industry knowledge.

Excellent leadership and supervisory skills, including goal-setting, conflict resolution, performance management, budget planning, problem solving, valuation and employee engagement.

What We Can Offer You:

Health & Wellbeing:

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development:

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion:

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.