Salesforce Admin Support Internship

Salesforce Admin Support Internship

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

At HPE, our team members search beyond customers' needs today to accelerate what's next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.

That's why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.

SFDC (Salesforce.com) is the core HPE system for all sales processes and operational processes. The SFDC Frontline Admin role is part of the Sales & Partner Experience, Global Sales Organization. The scope of this organization is to cover all the transformational processes and SFDC changes and ensure ongoing integration of all new users into SFDC. SFDC Frontline Admin role is the key support on the SFDC platform regarding all objects this include technical and business support.

Start Date: 2026

Location: Romania, Bucharest

During our internship program in the SFDC Frontline Admin role, the successful candidates will provide support on the SFDC platform regarding all objects - this includes technical and business support. Some of your key responsibilities will include:

• Provide SFDC support across all objects and processes.
• Act as single point of contact for user issues via case management workflow.
• Deliver high-quality troubleshooting and resolution within defined SLAs.
• Collaborate with global teams (IT, Advanced Admin, Partner Support, etc.
• Perform user setup and access management (roles, permissions, queues
• Support system testing (UAT) and manage defect resolution.
• Handle data imports and updates using mass upload tools.
• Participate in ad hoc projects.
• Analyze cases for continuous process improvement.
• Support over 80 sales-related SFDC scenarios

What you'll need:

• Currently enrolled in a Bachelor or Master's degree
• Customer support or troubleshooting experience preferred
• Strong English communication and analytical skills
• Proactive, self-driven, detail-oriented, and fast learner
• Ability to multitask, drive change, and work independently
• Moderate Excel proficiency

What you can expect from us:

• Initial extensive onboarding to support you with adjusting into the role
• Ongoing learning and development throughout the duration of the program
• Be mentored by a member of the team and after the program you can grow into a true professional with valuable relationships and international working experience
• Competitive salary and great benefits

At HPE, we're:

• Human Rights Campaign's 2023-2024 Corporate Equality Index
• Great Place to Work's Best Workplace for Parents 2023
• Fortune 100 Best Companies to Work For® 2024
• Ethisphere World's Most Ethical Company 2024
• The Civic 50 Honoree
• JUST Jobs Leader 2024
• Forbes 2024 America's Best Employers For Diversity
• America's Most Just Companies 2024
• Fortune Best Workplaces in Texas™ 2024
• Bay Area's Best Places to Work 2024

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.