Morpheus Private Cloud Engineer

Morpheus Private Cloud Engineer

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.

What You'll Do

The Morpheus Administrator should be familiar with the fundamentals of server virtualization, public and private cloud concepts, scripting, automation, and orchestration with an emphasis on optimizing hybrid IT infrastructure. Working with cutting-edge technologies will provide you the chance to learn important skills in automation, cloud engineering, and customer support.

Key Responsibilities

• Deploy, configure, and maintain the Morpheus platform to ensure compatibility with existing systems and infrastructure.
• Identify, troubleshoot, and resolve complex Morpheus platform issues with timely and effective solutions.
• Maintain the Morpheus platform with regular updates and patches to ensure security, performance, and reliability.
• Manage user accounts, access control, and permissions on the Morpheus platform.
• Monitor Morpheus platform performance, identify potential issues, and implement preventive measures.
• Stay current on Morpheus and ecosystem technologies while following company policies and procedures.
• Optimize Morpheus performance through cost-effective and efficient resource utilization strategies.
• Work with cross-functional teams to integrate Morpheus with existing systems, applications, and services.
• Provide excellent customer service by responding to cases quickly and effectively.
• Provide technical instructions to customers, including those without direct access to their systems or networks.

What You Need To Bring

• Proven experience with Morpheus, AWS, or Azure.
• A thorough understanding of cloud computing principles and best practices.
• Basic programming knowledge and experience with scripting languages such as Python, Git, Bash, Ansible, and PowerShell is advantageous.
• Understanding of infrastructure as code (IaC) concepts and tools, core compute, storage, virtualization, and networking concepts and devices.
• Understanding of cloud-based security protocols and best practices.
• Excellent problem-solving and logical troubleshooting skills.
• Effective verbal communication and collaboration skills
• Demonstrates excellent listening and information gathering skills, as well as the ability to accurately document customer requirements.
• Knowledge of the ITIL Framework, including incident, service request, change, and problem management.
• Self-motivated and able to thrive in a fast-paced, results-driven environment.
• Able to work in a 24x7x365 environment with a rotating shift.
• Certifications: ITIL, VCP, Any Cloud certification

Additional Skills

Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.