Data Center Operations Site Manager / Gestionnaire Des Opérations Du Centre De Données - Remote Eligible

Data Center Operations Site Manager / Gestionnaire des Opérations du Centre de Données

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Do you have a passion for invention and self-challenge? Do you grow with pushing the limits of what's considered feasible? At Hewlett Packard Enterprise, you will have the power to make the most out of your career. Hewlett Packard Enterprise is one of the world's largest and most successful IT Companies. We are successful not just because of the technology solutions that we deliver, but also because of our core values and the amazing people that we have. We invest in our employees' personal growth & development in an environment that will challenge and reward them. Hewlett Packard Enterprise is filled with energetic people, sparking technology revolutions and creating the future to help improve the lives of every customer.

HPE is seeking a Datacenter Operations Site Manager to oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business. This is an exciting opportunity to have a significant impact on a key business with considerable growth potential. In this role, you will be an integral part of a team deploying and maintaining solutions that will support a scaling customer base.

This role will be performed onsite at the data center in Quebec City, Canada. There will be weekend/off-hours on-call rotation for this position.

Primary Responsibilities:

• Primary regional point of contact and manager for our Supercomputing-as-a-Service system
• Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
• Manage system startup and shutdown, including hardware replacement as necessary
• Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
• Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
• Implement and maintain all security and data management protocols as defined by the security architects and system admins
• Intimate understanding of the overall system, including the various system components and functionality as required to be an effective operations manager
• Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing datacenter solutions
• Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of datacenter engagements
• Provides business value expertise to drive the development of innovative service offerings that enrich HPE's Cloud Services portfolio across multiple systems, platforms, and applications
• Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies

Experience and Skills:

• Excellent communication skills
• Strong collaborator and ability to work well in a team environment
• Hands on experience with the tools and infrastructure to support HPC systems at scale including networking and storage
• Deep understanding of high-performance computing
• Experience working in a production, mission-critical 24x7x365 datacenter environment
• Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt
• 5+ years of team supervision or management
• Experience leading diverse, technical, or IT workforce of up to ten employees
• BS in Computer Science, IT Management, or equivalent

Let's Stay Connected:

Join us and make your mark!

We offer:

• A competitive salary and significant benefits package

• A diverse and dynamic work environment

• Work-life balance and career development support

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.