Customer Service Intern

Customer Service Intern

This role has been designed as "Onsite" with an expectation that you will primarily work from an HPE partner/customer office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Students pursuing their university degree. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program-related opportunities.

Responsibilities:

• Support the assigned business unit through research, analysis, and project coordination.
• Collaborate with cross-functional teams to contribute to ongoing activities as part of projects assigned.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Identify and suggest implementation of specific changes to processes and tools to improve performance, efficiency, and customer/client satisfaction.
• Develop an understanding of internal and external relationships with stakeholders for performance expectations and needs.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Education & Experience:

• Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related non-technical field.
• No prior experience required; previous internships or campus involvement is a plus.

Knowledge & Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Time management skills and working within defined timelines.
• A collaborative, solution-focused mindset and overall sense of urgency.
• Proficiency in standard office software (e.g., Microsoft Office Suite).
• English - Advanced

Impact/Scope:

• University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a non-technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full-time students to work as part-time interns during the school year in some countries.

Additional Skills:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.