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Deployment Engineer

Influence product development to address customer needs effectively.
New York
Mid-Level
$120,000 - 180,000 USD / year
2 months ago
Heron Data

Heron Data

We make it easy for fintechs to give credit to businesses

Job is no longer active
1 Similar Job at Heron Data

✨ About The Role

- The Deployment Engineer will play a pivotal role in ensuring high-value customers have a seamless experience with the product - Responsibilities include guiding prospects through trial phases, identifying customer pain points, and streamlining implementation processes - The role involves acting as the primary liaison between the engineering team and customers, influencing product development to address customer needs effectively - Desired outcomes include reducing default rates and scaling underwriting volume - Challenges include helping new customers onboard, running data science retrospectives, and working with customer engineering teams to design Heron implementation

⚡ Requirements

- Ideal for software engineers with a background in finance or consulting looking to transition into a customer-facing role - Requires strong technical background and experience in software development, with bonus points for familiarity with front-end development and API implementation - Must have effective communication skills to convey technical concepts to customers - Proven ability to work independently, prioritize tasks, and define objectives without constant supervision - Initiative-driven mindset, actively seeking opportunities for improvement and growth
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Deployment Engineer
New York
$120,000 - 180,000 USD / year
Engineering
Job is no longer active
About Heron Data
We make it easy for fintechs to give credit to businesses