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Deployment Engineer
Influence product development to address customer needs effectively.
New York
Mid-Level
$120,000 - 180,000 USD / year
3 months ago
Heron Data
We make it easy for fintechs to give credit to businesses
Job is no longer active
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✨ About The Role
- The Deployment Engineer will play a pivotal role in ensuring high-value customers have a seamless experience with the product
- Responsibilities include guiding prospects through trial phases, identifying customer pain points, and streamlining implementation processes
- The role involves acting as the primary liaison between the engineering team and customers, influencing product development to address customer needs effectively
- Desired outcomes include reducing default rates and scaling underwriting volume
- Challenges include helping new customers onboard, running data science retrospectives, and working with customer engineering teams to design Heron implementation
⚡ Requirements
- Ideal for software engineers with a background in finance or consulting looking to transition into a customer-facing role
- Requires strong technical background and experience in software development, with bonus points for familiarity with front-end development and API implementation
- Must have effective communication skills to convey technical concepts to customers
- Proven ability to work independently, prioritize tasks, and define objectives without constant supervision
- Initiative-driven mindset, actively seeking opportunities for improvement and growth
Deployment Engineer
New York
$120,000 - 180,000 USD / year
Engineering
Job is no longer active
About Heron Data
We make it easy for fintechs to give credit to businesses